FAQs

Generally, having your windows cleaned twice a year is sufficient. The optimal times for this service are typically during the spring and fall seasons.

Our bidding process primarily considers the number of windows in your property. Due to the varying complexities of different window types, providing a general estimate is challenging. To address this, we offer a complimentary estimate within 24 hours of your request.

Our comprehensive service includes the cleaning of windows, window sills, and screens.

Your presence is not required during the cleaning process. However, we kindly request that you make necessary arrangements for our technician to access the required areas and ensure any large dogs are properly restrained.

The duration of the cleaning process varies based on factors such as the number of windows, window types, and whether the service is for exterior only or both interior and exterior. A general estimate ranges from one to six hours. We can provide a more precise timeframe during your complimentary estimate.

On the day of your appointment, we will contact you early to either confirm or reschedule based on the weather conditions. In the case of light rain, we can proceed with the cleaning as it will not affect the results.

We accept various payment methods including checks, cash, Visa, and MasterCard. For retail and commercial clients, we offer the convenience of setting up a billing cycle.

Since 1997, our company has maintained a $2 million liability policy to cover any potential damage caused by our technicians. We also carry full workers' compensation insurance. Fortunately, we have never had to utilize either policy.

Yes, we offer gift certificates for our window, gutter, and chandelier cleaning services. You can purchase these by phone using a credit card, and we can either mail the certificate to you or arrange for pickup.